Resources
What to say and what not to say to those going through a difficult time
Pain and suffering are unavoidable aspects of life. Yet most of us struggle with what we should say to someone at a time of suffering and pain due to…
Empathy for User Experience professionals
If you’re in the user experience (UX) business or at least have an interest in the field, you have probably come across many articles and books talking…
Making diversity trainings work
The demand for diversity trainings has increased markedly over the last decade, at least partly because top-level executives fear that employees may…
The balance between judgment and non-judgment
We all need the ability to judge. Good judgment enables us to make moral decisions and informed choices, and to better calculate the outcomes of…
The misguided quest for happiness
The Western notion that happiness must be achieved at all costs leaves people disappointed and even miserable when they can’t become happy. They feel guilty, thinking that they have…